Cheapest International Calling Frequently Asked Questions

If the answer you are looking for is not listed, please send a message to our dedicated customer service team visiting the Contact Us page.

Landline Access Numbers

Q: How do I use the landline access numbers?

Q: Do I need to open an account or register?

Q: Do I pay any extra charges for using your landline access numbers?

Q: Who bills me for calls made using the access numbers on this website?

Q: How are calls to your access numbers charged?

Q: I've been charged the full international cost for the call; how did this happen?

Q: Can I use the 08 and 09 access numbers from my mobile?

Q: How much will I be charged if my calls are billed by Virgin Media, TalkTalk or Sky?

Q: The access number for my destination is 09; are these expensive?

Q: Why does it sometimes take longer for my call to connect?

Q: Can I make another call without redialling the access number?

Q: How am I billed for the international calls I make?

SMS Top Up Service

Q: What is SMS Top Up Service?

Q: How do I top up?

Q: How do I make a call with the SMS Top Up Service?

Q: What if I have sent a text requesting a top up, but have not received a confirmation message back?

Q: Are there any administration or subscription fees?

Q: Where can I find the rates for my destination country?

Landline Access Numbers

Q: How do I use the landline access numbers?

A: Call the 08 or 09 access number beside the rate you want to pay. When connected and you hear the recorded message, dial your full international number including the 00 international code.

go up

Q: Do I need to open an account or register?

A: There is no account to open or registration needed. All you have to do is dial the access number. Your service provider will bill you the advertised rate.

go up

Q: Do I pay any extra charges for using your landline access numbers?

A: You will not be changed anything extra by cheapestinternationalcalls.com or our suppliers. The advertised rates on this site include VAT at 17.5%. Rates shown are what you would pay if you were a BT Residential customer on 01.08.10. Click here to see the charges on BT’s website. All service providers charge a connection fee for call 08 and 09 access numbers. These range from 2p to 15p depending on the service provider.

go up

Q: Who bills me for calls made using the access numbers on this website?

A: Your service provider bills you for all calls to our access numbers, we and our suppliers will not.

go up

Q: How are calls to your access numbers charged?

A: You will be charged from the moment you are connected to the access number until the time you hang up. You can check the cost of calling the access numbers on this site with your service provider.

go up

Q: I've been charged the full international cost for the call; how did this happen?

A: Does the full international destination number show on your telephone bill? If it does show; this means that, when making your call, you haven't dialed the access number before dialing your international destination. Please remember to always use the access number to maximise your savings on international calls. Alternately, you may have pressed the call or send button after the international number. Remember, after dialing the international number press nothing and your call will automatically be connected.

go up

Q: Can I use the 08 and 09 access numbers from my mobile?

A: Yes, you can. You should be aware that the rate for the call to our access numbers may be higher from your mobile than from a landline. How much you will be charged depends on your mobile operator and which tariff plan you have.

go up

Q: How much will I be charged if my calls are billed by Virgin Media, TalkTalk or Sky?

A: You can use our access numbers with every service provider but the costs do vary. The below rates are correct as of December 2011. The 'Connection Change' is a one off change on all calls.

Connection Fee Pence
BT 13.1
Sky 9.9
TalkTalk 12.5
Virgin 13.24
o2 9.2

All rates in the following table are pence per minute:

Service Provider
Access Numbers Starting BT Sky TalkTalk Virgin Media O2
Band Rate Band Rate Band Rate Band Rate Band Rate
0843 016 g9 2 g9 2 g9 3 pg9 6,12 g9 2
0843 018 g10 3 g10 3 g10 5 pg10 7,13 g10 3
0843 026 g11 4 g11 4 g11 6 pg11 8,16 g11 4
0843 042 g8 1 g8 1 g8 2 pg8 5,1 g8 1
0844 303 g27 1,5 g27 1,5 g27 3 pg27 5,61 g27 1,5
0844 323 g28 2,5 g28 2,5 g28 2,56 pg28 6,64 g28 2,5
0844 372 g6 5 g6 5 g6 5,11 pg6 10,41 g6 5
0844 385 g6 5 g6 5 g6 5,11 pg6 10,41 g6 5
0844 430 g10 3 g10 3 g10 5 pg10 7,13 g10 3
0844 431 g10 3 g10 3 g10 5 pg10 7,13 g10 3
0844 545 g6 5 g6 5 g6 5,11 pg6 10,41 g6 5
0844 555 g6 5 g6 5 g6 5,11 pg6 10,41 g6 5
0844 605 g8 1 g8 1 g8 2 pg8 5,1 g8 1
0844 799 g9 2 g9 2 g9 3 pg9 6,12 g9 2
0844 831 g9 2 g9 2 g9 3 pg9 6,12 g9 2
0844 838 g9 2 g9 2 g9 3 pg9 6,12 g9 2
0844 862 g8 1 g8 1 g8 2 pg8 5,1 g8 1
0844 901 g11 4 g11 4 g11 6 pg11 8,16 g11 4
0844 904 g11 4 g11 4 g11 6 pg11 8,16 g11 4
0844 909 g11 4 g11 4 g11 6 pg11 8,16 g11 4
0844 988 g10 3 g10 3 g10 5 pg10 7,13 g10 3
0871 305 g15 9 g15 9 g15 9,2 pg15 10,22 g15 9
0871 331 g15 9 g15 9 g15 9,2 pg15 10,22 g15 9
0871 341 g15 9 g15 9 g15 9,2 pg15 10,22 g15 9
0871 412 g13 7 g13 7 g13 9 pg13 10,22 g13 7
0871 518 g12 6 g12 6 g12 8 pg12 9,18 g12 6
0871 552 g14 8 g14 8 g14 8,17 pg14 10,22 g14 8
0871 553 g14 8 g14 8 g14 8,17 pg14 10,22 g14 8
0871 606 g12 6 g12 6 g12 8 pg12 9,18 g12 6
0871 751 g12 6 g12 6 g12 8 pg12 9,18 g12 6
0871 771 g13 7 g13 7 g13 9 pg13 10,22 g13 7
0871 801 g13 7 g13 7 g13 9 pg13 10,22 g13 7
0871 881 g14 8 g14 8 g14 8,17 pg14 10,22 g14 8
0871 919 g7 10 g7 10 g7 10,22 pg7 12,26 g7 10
0871 990 g7 10 g7 10 g7 10,22 pg7 12,26 g7 10
0872 003 g7 10 g7 10 g7 10,22 pg7 12,26 g7 10
0872 161 g12 6 g12 6 g12 8 pg12 9,18 g12 6
0872 164 g13 7 g13 7 g13 9 pg13 10,22 g13 7
0872 165 g14 8 g14 8 g14 8,17 pg14 10,22 g14 8
0872 166 g15 9 g15 9 g15 9,2 pg15 10,22 g15 9
0872 184 g7 10 g7 10 g7 10,22 pg7 12,26 g7 10
0903 019 ff2 49.4* ff2 49.4* ff2 40* ff2 51,07 ff2 49.4*
0905 027 p12 15 p6 25 p12 20 p12 25,53 p12 15
0905 219 p13 20 p25 120 p13 22,47 p13 25,63 p13 20
0905 342 p6 25 p16 45 p6 28,09 p6 30,75 p6 25
0911 004 p22 90 p22 90 p22 101,11 p22 97,12 p22 90
0911 148 p6 25 p6 25 p6 28,09 p6 30,75 p6 25
0911 149 p6 25 p6 25 p6 28,09 p6 30,75 p6 25
0911 157 p10 35 p10 35 p10 39,32 p10 51,07 p10 35
0911 158 p10 35 p10 35 p10 39,32 p10 51,07 p10 35
0911 163 p5 50 p5 50 p5 56,17 p5 56,28 p5 50
0911 167 p5 50 p5 50 p5 56,17 p5 56,28 p5 50
0911 176 p7 60 p7 60 p7 67,41 p7 76,59 p7 60
0911 180 p8 75 p8 75 p8 84,26 p8 81,81 p8 75
0911 182 p8 75 p8 75 p8 84,26 p8 81,81 p8 75
0911 185 p8 75 p8 75 p8 84,26 p8 81,81 p8 75
0911 195 p3 100 p3 100 p3 112,35 p3 127,66 p3 100
0911 201 p6 25 p6 25 p6 28,09 p6 30,75 p6 25
0911 212 p13 20 p13 20 p13 22,47 p13 25,63 p13 20
0911 225 p13 20 p13 20 p13 22,47 p13 25,63 p13 20
0911 228 p13 20 p13 20 p13 22,47 p13 25,63 p13 20
0911 231 p14 30 p14 30 p14 33,71 p14 35,85 p14 30
0911 235 p14 30 p14 30 p14 33,71 p14 35,85 p14 30
0911 245 p15 40 p15 40 p15 44,94 p15 46,07 p15 40
0911 257 p16 45 p16 45 p16 50,56 p16 51,17 p16 45
0911 262 p10 35 p10 35 p10 39,32 p10 51,07 p10 35
0911 282 p7 60 p7 60 p7 67,41 p7 76,59 p7 60
0911 552 p12 15 p12 15 p12 20 p12 25,53 p12 15
0911 553 p12 15 p12 15 p12 20 p12 25,53 p12 15
0911 558 p12 15 p12 15 p12 20 p12 25,53 p12 15
0911 909 p5 50 p5 50 p5 56,17 p5 56,28 p5 50

*You will be billed at this rate for the entire duration of the call

go up

Q: The access number for my destination is 09; are these expensive?

A: 09 numbers are classified as premium rate numbers; however prices for premium rate numbers vary enormously depending on which number you are ringing. All the premium rate numbers on this website are fixed rate which you can verify with your service provider.

go up

Q: Why does it sometimes take longer for my call to connect?

A: When calling some of the more remote countries you may encounter a slight delay, this is normally due to the local telecommunications infrastructure in the country you are calling.

go up

Q: Can I make another call without redialling the access number?

A: Yes, with some of the access numbers on this website you can make what is known as a 'follow-on call'. To make a follow on call, do not hang up. Simply press # # or ** and you can dial another number.

go up

Q: How am I billed for the international calls I make?

A: BT will charge you our advertised pence per minute rate which is billed by the second, charges by other providers including mobile operators may vary. We always recommend that you check with your provider before using the service. The cost of the international call is included in the advertised rate.

go up

SMS Top Up Service

Q: What is SMS Top Up Service?

A: These services allow you to make very cheap international calls from your mobile with no need to set up an account. The service operates on a pre-pay basis and calls are made using the available credit.

go up

Q: How do I top up?

A: Simply text the Key Word to the Short Code for a for the advertised amount for call credit.

go up

Q: How do I make a call with the SMS Top Up Service?

A: Simply dial the access number included in the confirmation text message, listen to the message, enter the full international number - do not press send / call again. That's it your connected.

go up

Q: What if I have sent a text requesting a top up, but have not received a confirmation message back?

A: Generally a confirmation message is sent instantaneously, however very occasionally for example at peak times the mobile networks maybe congested which means that the confirmation message maybe delayed. Do not resend the message as you will be charged twice. If you do not receive a message after a significant amount of time, there probably wasn’t enough credit on your phone.

go up

Q: Are there any administration or subscription fees?

A: There are no administration or subscription fees. A connection and other call charges may apply. Please visit the Supplier’s Page for full details.

go up

Q: Where can I find the rates for my destination country?

A: Select the country you wish to call from the drop down menu in the top banner.

go up
Cheapest international Calls
Country
Price
13p/min
1p/min
2p/min
1.9p/min
0.5p/min
0.75p/min
5p/min
1p/min
1p/min
6p/min
0.5p/min
4p/min
4.79p/min
1p/min
0.69p/min
1p/min
1p/min
5p/min
1p/min
1p/min
1p/min
5p/min
0.75p/min

Sign-up to our monthly newsletter. If you enter the country you call, we’ll send you rate updates and special offers.

Cheapest International Calls only provides current call pricing information. International call prices can change on a day-to-day basis, so checking back every time you need to make a call can help you save even more.